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“WINNING WITH TEAMWORK”
2 days

Main Aims of the Programme:

  • To highlight and emphasise importance of teamworking for mutual benefit of all
  • To work with the principles of “Winning Teamwork”
  • To acquire skills required for “Winning Teamwork
  • To appreciate the importance of Excellent Internal Customer Service
  • To work the principles of Excellent Internal Customer Service

in a nutshell…..“WINNING WITH TEAMWORK” covers

  • Why Teamwork?  Why Not?
  • The 8 Principles of the Winning Teamwork
  • The 6 Skills of Winning Teamwork
  • Overcoming the Barriers and creating a new mind-set and work-style
  • Internal Customer Service – the 5W + H phenomenon
  • Achieving excellent internal customer service – the Winning Teamwork way!

Pre-programme evaluation (optional):

We recommend a pre-programme evaluation to be conducted to gauge the abilities of the staff and ensure maximum benefit from the training programme. Management will be provided with an evaluation report of this assessment.  The cost of this evaluation is RM350.00 only.