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EFFECTIVE SUPERVISORY SKILLS and responsibilities
2 days

Main Aims of the Programme:

    • To assist supervisors adapt their management style to meet the needs of their team
    • Enable supervisors to identify attitudes and behaviours which are appropriate to their position
    • To assist supervisors build their communication skills
    • To enable supervisors to understand how to maintain employee motivation in today’s dynamic organizations
    • To enable supervisors understand how they influence others in the work environment
    • To enable those in supervisory positions to gain new perspectives and insights into enhancing their supervisory skills

At the end of the programme, participants will be able to:

  • Understand their roles and  responsibilities within the organization
  • Understand what the organization expects of supervisors
  • Develop the critical interpersonal skills needed for effective supervisors
  • Understand the difference between “doing” a job and “getting” a job done
  • Communicate effectively to solve problems
  • Lead their teams more effectively
  • Delegate effectively for a more productive environment
  • Handle people problems through effective counseling techniques
  • Develop various applicable excellent organizational skills

in a nutshell…..Effective Supervisory Skills and responsibilities cover:

  • Supervisory Functions, Responsibilities and Challenges
  • Basic Functions of a Supervisor
  • Responsibilities/authority
  • Characteristics of the effective Supervisor
  • Transition to supervision
  • Leadership
  • Developing leadership ability
  • Leadership styles and traits
  • Leadership skills
  • Empowering Workers
  • Communication styles and skills
  • Effective Delegation methods
  • Motivating employees
  • Handling people problems
  • Increasing personal productivity and the effectiveness of the organization
  • Controlling wasted time
  • Development of employees