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ENGLISH LANGUAGE SKILLS (spoken & written)
(This programme can be adapted for specific levels of staff/proficiencies.)

Main Aims of the Programme:

  1. To  improve basic grammar in English Language
  2. To improve spoken English Language and conversation proficiency
  3. To improve and upgrade basic Business Communication in English
  4. To upgrade Business English Writing skills

Programme Content

Vocabulary 
Pronunciation, Conversation & Speech
Comprehension Skills
Basic Grammar
Composition and Passage Writing
Effective Business Writing – layout, memo, letters, report writing 
Courtesy & Etiquette in Communication 
Effective Telephone Skills
Presentation Skills

Programme Details

RECOMMENDED
Duration: 6 to 9 months

Option 1
To be held every Saturday
Recommended time: 2.00pm – 6.00pm
Training hours per day/week: 4 hours
Option 2
To be held 2 days a week
Recommended time: 6.00pm – 9.00pm
Training hours per day: 3 hours
Total training hours per week: 6 hours

Pre-programme evaluation
It is recommended that a pre-programme evaluation be conducted.  Participants will be tested on Basic English proficiency.  This will enable the trainer to gauge the levels of the participants and work accordingly with them.  We will prepare an evaluation report of this assessment for management.  The cost of this evaluation will be RM500.00.